Move from paper forms to real-time care visibility.

CareTrack helps Australian disability providers track daily support records, missed tasks, quick alerts and manager reviews in one simple workspace - without waiting for paper forms to be uploaded at the end of the week.

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Built for Australian provider workflows Records visible the moment they are completed

Today at a glance

Live

Completed

Pending

Missed

Daily shift checklist - Elizabeth House

Medication concern - manager notified

Incident quick alert - follow-up required

Vehicle KMs logged - Demo Van 1

Illustration of the manager view. Demo workspace uses fake data only.

The problem

Paper forms delay visibility
Managers wait until the end of the week
Missing records are hard to identify
Staff accountability is difficult to track
Follow-ups can be delayed

The CareTrack solution

Staff complete simple digital checklists during the shift
Managers see completed, missed and pending items live
Medication, incident and behaviour quick alerts are visible immediately
Vehicle KMs and daily records are easier to review
Records can be reviewed and exported when needed

Who it helps

Provider owners

Managers

Team leaders

Support workers

Compliance and audit teams

Key features

Everything a provider needs to see what happened today, and nothing that duplicates the clinical systems you already use.

Provider workspace

Each provider gets a separate branded workspace with their own sites, staff and clients.

Staff invitation

Invite managers, team leaders and support workers with the right access in a couple of taps.

Client-based required forms

Every client has their own required form set, so staff only see what that person needs.

Daily shift checklist

A short, phone-friendly checklist completed during the shift, not days later.

Quick alerts

Simple medication, incident and behaviour status alerts that reach managers straight away.

Vehicle KM tracking

QR-style or manual trip logs with start, end and total KMs auto-calculated.

Manager review dashboard

A live operational view of completed, pending, missed and follow-up items.

Reports and export

Daily summaries, missing form reports and CSV or print-ready exports.

Audit trail

Who created, edited and reviewed each record, with time stamps kept alongside it.

Super admin support view

A clearly labelled, audited support view for troubleshooting provider workspaces.

Early Access

CareTrack is currently in Early Access. We are inviting selected Australian disability providers to test the platform and provide feedback before wider release.

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